Privacy Policy

Eco Express Car Wash · Lake Elsinore, California · Effective October 25, 2026

This Privacy Policy describes how Eco Express Car Wash (“Eco Express,” “we,” “us”) collects and uses information through this website and the Eco Express Text Updates signup program. It covers the website and text-message signup program; other in-person payment or membership systems may have their own policies.

Information we collect

When you request text updates, we collect the mobile phone number you submit, your affirmative consent selection, and information related to the submission, such as the submission time and form metadata provided by our hosting service. If SMS service is enabled, we or our service provider may record messaging events such as delivery status, messages sent, and opt-out requests. Our host may process routine technical information such as IP address and browser data to operate and protect the site.

How we use information

We use this information to administer text-message subscriptions; send recurring Eco Express promotional offers, news, and updates only after the program is activated and proper consent is confirmed; respond to requests; manage STOP opt-outs; prevent abuse; and comply with applicable legal requirements.

SMS consent and sharing

We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing purposes. We may use contracted service providers, including website hosting and SMS-delivery companies, solely to operate our services on our behalf under appropriate restrictions. Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for their independent promotional use.

Message frequency and charges

Messages are recurring and message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. To unsubscribe once messaging is active, reply STOP; for assistance, reply HELP or contact us at (951) 216-3819.

Retention and security

We retain signup, consent, and suppression records only as reasonably needed to operate the program, document permissions and opt-outs, address disputes, and meet legal obligations. We use reasonable technical and organizational safeguards, but no Internet transmission or storage system is completely secure.

Your choices

You may request access, correction, or deletion of information associated with your signup, subject to legal recordkeeping requirements, by contacting us. If texts have started, reply STOP to unsubscribe. We may retain a limited suppression record to honor that request.

Children

The promotional SMS signup is not intended for children under 18, and we do not knowingly seek their subscription to marketing messages.

Policy updates and contact

We may update this policy and will post the updated date here. For privacy questions, contact Eco Express Car Wash, 28781 Central Ave, Lake Elsinore, CA 92532, phone (951) 216-3819.